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What Role Does Leadership Play in Employee Job Satisfaction

It seems daily there are job satisfaction statistics plastered all over the internet, 70% of employees dislike their job and are looking for another employer. The majority of employees are disgruntled wit their current job! Why are there so many people unhappy with their job?

I have worked with two organizations that held their leadership team accountable for the development and retention of their teams and both of their results were worthy of emulation. I have also worked for a company that was totally consumed with how much money they could profit and the leadership was non existent. The retention rate for that company was miserable and the ones that did stay were only there because they couldn't find another job or were too complacent or lazy to look for one.

So what's the expectation of the Leadership team? Leaders should first off understand the strength's and weakness of every team member as this will allow them to work on areas concerning the tigers #35 white home jersey associate's development. I guarantee you that when you show a genuine interest in your people they will respond, some better than others but they will respond.

Let's use a true example, Patrick worked for his previous employer for 3 years and during this time he was never rewarded for his outstanding efforts and dedication. The harder he worked the greater demand the leaders placed on him. He finally realized that the owners were making an incredible amount of profit from his efforts and he tigers #35 white home jersey was receiving nothing. He applied for a new job tigers #35 white home jersey and was inspired by the fact that they provided continuous training for development and great career opportunities. It didn't take long before his efforts were recognized and he was promoted. He has now been with his current company for over 7 years and loves it.

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I am a fan of and participant in Klemmer & Associates (K&A)? leadership training programs.? The founder of Klemmer & Associates was Brian Klemmer.? Unfortunately Brian passed awayin 2011 very suddenly.?? He left a plan for the company to continue without him and it is already expanding to continue his legacy.

Brian was the author of the Compassionate Samurai.? This book describes a way of living that charts the difficult path to a life of financial, professional and social success that won't compromise one's ethics.When he founded Klemmer & Associates, his dream tigers #35 jersey was to create an army of compassionate Samurai to make a difference in this world.

I had the opportunity to talk with Brian on the phone for a half hour last year and discuss his organization and what Klemmer & Associates can offer to people.?? I am reposting this in tribute to Brian and tigers #35 jersey to help spread the message of dream for the world.

Brian, since we are both prior military, I am retired Special Forces and you have a West Point background I want to see how that has helped you through your path in bringing about your company.--so the first question I had for you was how did the attendance at West Point and your military service benefit you in developing and presenting the K&A program?

Well, a couple things pop into my mind. Number one, West Point was a lot about values. You know, it was always about doing the right thing versus easier thing. And so, obviously, a lot of those same values are integral to the work that we're doing today. We're a values company, a leadership company, and I think that that's one of the challenges that America has today.

I heard a pastor just the other day was downgrading capitalism. And, to me, I don't know whether you want to tigers #35 jersey call it Christianity in this article, but it's probably a wider sector, but in terms of--if you want, drop the Christianity out--there's nothing wrong with capitalism. Capitalism is a phenomenal venture, as long as it's got values with it. And unfortunately what's happened today is we've got the capitalism, but we don't have the values. And so when people are greed-motivated and have capitalism, that's as bad as anything else with greed, you know, which you ran into in communism, socialism and everything else. They're just like different ways of compensating people inappropriately. And so the values at West Point of service, contribution, duty to our country, integrity--they were all core kind of issues to what see as the model of human being.

So this first piece is values. So then the second piece that I would say that connects is the experiential nature of all my West Point training. You know, they didn't just teach you, Okay, this is why you put a gas mask on fast, they threw you in a tent full of teargas, you know, basically and cry, throw up and the rest of it and then said, Okay, well, we can either put one on fast, or you're going to just cry. So, you know, I am an experiential nut.? I think that that's what changes the heart of a human being.

Good. That phases into another question I had, you talked about values and I want to ask about ethics. In the military, service men and women are on their ethics. It seems like some of the things we've had happen recently with the financial crisis--there's been a break-down of ethics. Can expand a little bit about values and how that translates into ethics and how that could help on the corporate world?

Yeah, and by the way, the military's not exempt from ethics problems.? If you go back to the Vietnam war, of course, there was tremendous pressure put on for, like, body counts, and so numbers got inflated. To me that's an ethics violation. And, you know, more recently at the--who's the NFL football player for the Arizona Cardinals that became a Ranger--incredible values here--here he gives up fame, fortune, whatever, to be of service and but then when he was killed by our own gunfire, instead of the military coming clean, they covered it up, you know? And they wanted to use it as PR play and so I think that every human being, there is pressure put on to not tell the truth, and in business, in sports, in the military and so it's important to train people to stand up to that pressure and still tell the truth.

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"I've never seen anything like this before," is the quote most likely to be heard in cubicles, stairwells and lobby vending machines detriot tigers #35 white home jersey across a spectrum of organizations and a diversity of voices. At a time when a financial baseball bat is being used to loft long, arching drives that descend just south of both foul lines, many are left wondering why detriot tigers #35 white home jersey bother getting off the bench when the outcome of the at-bat is already known. Many would argue that it is one of the most non-discriminatory financial tidal waves to detriot tigers #35 white home jersey ever flood the three economic class levels. It is the late Marvin Gaye's ‘Inner City Blues' moved east and transformed to ‘Any City Blues' and it still "Makes me want holler, throw up both my hands!" While it may be a good topic for an afternoon talk show intervention, it only "Escalates the holler and wring both my hands."?

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Whether you need an executive brain storming retreat or are trying to improve staff communication, increase creativity and motivation, or just trying to make your company feel more like family, a retreat away from the office is the perfect answer. The next time you plan a leadership team retreat, consider incorporating the following tips:

Invite the right people. ?Consider carefully who you respect and trust enough to share in guiding your business's success. detriot tigers #35 jersey Ask yourself: Are key opinion leaders present, or at least represented?
Plan with purpose. Keep a clear purpose in mind of what you want to accomplish. Then, make sure to communicate that purpose with a published agenda and overview that you distribute to retreat invitees prior to the event.
Carefully consider where you'll meet. Choose an environment that will be conducive to your purpose. The best environment for meditation is one that detriot tigers #35 jersey is peaceful, sedative, relaxing, soothing and surrounded by raw nature. Usually meditation retreats are located among cool, serene and natural surroundings, by the side of lakes, rivers or atop mountains. This is what an ideal retreat aims to be.
Make it matter. Match your retreat to your attendees' interests and knowledge base by soliciting ideas and giving each participant one or more retreat-related tasks to accomplish before, during, and after the event. If your team believes they're contributing, they'll take ownership in making the event a success, and everyone will grow and learn as a result.
Eliminate distractions. Stay away from e-mail and the phone as much as you can, and at the most once a day. Take a break from social media, detriot tigers #35 jersey too. The reason for this is that when we turn off the television and cell phones.
Hire some help. Consider bringing in an objective outside facilitator to help increase productivity and make the day run smoother. A respected outside consultant who is a specialist in guiding participants can help avoid unnecessary conflict by navigating the often tricky interpersonal terrain and by keep everyone on track.
Good food actually helps keep all retreat attendees happy and positive minded. Be sure and send an email to all attendees to see if they have any dietary requirements and send that to your retreat facility at least two weeks before your retreat. Select a menu of good foods and build in time for everyone to network and socialize a little. A comfortable setting supplied with tasty food increases your odds of everyone bonding and contributing their ideas.
Follow up on decisions. Plan a follow-up to the retreat once you're back at the office. Setting a date for team members to report on their actions will create commitment and increase the likelihood of things getting done.
Maintain your focus. Remember that the overall goal in organizing and following through on a leadership retreat is to facilitate your business's success. When done right, retreats provide a powerful environment to gain alignment, make decisions, and increase commitment.
Don't forget the fun! No matter what your goals for the retreat, be certain to allow for some downtime for you and your employees.

There are several things to consider when planning a retreat and finding a proper retreat center. Always visit the camp in person. Meet the staff, tour the facilities, and get as much information as possible. You can learn a lot from simply being with the people who will be serving you. Are they friendly?

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I talked last time about self directed, self paced learning and how true learning that creates behavioral change takes place over long periods of time with much repetition. ?But just knowing how people learn and apply information is not enough. ?Why do people make the effort to learn something? ?There may be several reasons. ?They may find joy in learning. They may tigers white home jersey like to be "in the know". ?They may want to impress people with their knowledge. They may want to acquire skills that will enable them to be more successful. ?They may want to get ahead in life. ?But I think as teachers and trainers, it is imperative that we ask this vital question, "Why are you here? ?Why do you want to learn?" ?The answer will be different for different people, but they must understand why they are putting forth this effort. ?In the Bible, before healing him, Jesus asked the man, "Do you want to be healed?"

So, before starting anything new, before embarking on that road to learning and creating change, ask yourself that vital question, "Why?" ?Once you know why you want to learn, the rest becomes easy. ?You will have the intrinsic motivation tigers white home jersey to learn. ?And intrinsic motivation is much better than any kind of extrinsic motivation. ?You can make people go to classes. ?You can offer learning credits. ?You can offer incentives that encourage people to learn. ?You can set a good example as a leader. ?But if you don't get at the individual motivation for learning and creating change, you are banging your head against the wall.

Our academic world has lost that sense of learning. ?Most students ask the same question: ?"What do I need to know for the test?" ?When I told some professors that I wanted to our final session to include how to create lifelong learning, they declined to participate. ?They said, "We're giving them a test." ? Regurgitation of information without the "why" will not stay with students for very long. ?They feel such pressure to perform, they have lost the joy of learning and the real reason they are in school.

So at the start of every class that you take or every class that you teach ask the participants, "Why are you here? ?What do you hope to get out of this? ?How will you apply it to your life and work? ?What changes do you hope to create?" ?Have them write these down as a way to solidify their motivation. ?Then, when you start tigers white home jersey the learning process, you will have a room full of motivated folks who truly want to learn.

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There are ten key principles of effective time management. Under each heading I explored the "how-to-do-it" aspects of the subject. Rather than going over the same ground here, I shall use the framework to remind you of what you as a chief executive should be doing strategically to make the best use of your time. For I am assuming that tigers jersey you have long since mastered the tactics of the tigers jersey subject.

1.? Develop a Personal Sense of Time

You can not afford to waste your own time or allow others to waste it. Wittingly or unwittingly. That doesn't mean, however, that you become a kind of time miser, grudging every minute. The object is to be able to spend time freely, generously and spontaneously. You have heard of "value for money" ? get value for time.

2. Identify Long-Term Goals

Your work of identifying the ends of your strategic thinking and expressing them in simple terms of vision, four or five open-ended aims and a set of defining values all in a single unified concept of the kind of organization you are there to bring into being during tigers jersey your term of stewardship ? is immensely important as a guiding principle for how you should be spending your own time.

3. Make Middle-Term Plans

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This is not the first time I have talked about micromanagement over the years, and I am sure it won't be my last. Recently, I had some business friends complain to me how their employees cannot follow directions. But on the other hand, I also know a lot of people who wonder why management doesn't trust them to do their job properly. You see this not only in the corporate world but in nonprofit organizations as well. Today, managers are spending more time supervising the work of others as opposed to actually managing them.


Back in the 1960's and 1970's we talked a lot about empowering workers and teamwork, but the pendulum seems to have swung the other way and micromanagement is now in vogue in today's corporate cultures. I have a theory as to why this has happened:

First, we now live in a litigious society where everyone is paranoid about accepting responsibilities that may result in a lawsuit. As a result, employees come down with an acute case of "The Stupids" and heaps everything on their manager's desk. Such a mindset means there is little, if detriot white home jersey any, self-initiative by employees.

Second, we overly structure the activities of our youth, be it at home, in school, or on the playground. For example, when I was a kid I was always ready for a pickup game of baseball (I think I carried my glove and bat with me just about everywhere). But the youth of today doesn't detriot white home jersey think this way anymore. Instead, they need uniforms, equipment, coaches and manicured baseball fields in order to play. Further, they are more inclined to play an electronic game indoors as opposed to interacting with their peers. This is causing our youth to become socially despondent and a legitimate cause for concern in the workplace in the years ahead. And because they are only being given tasks to perform around the home, and not responsibilities, there is no sense of initiative being instilled in them. In other words, our youth are being subliminally trained to accept micromanagement. How about delegating some responsibilities to them instead? We used to call this "chores" in the old days.

Third, We've forgotten how to manage. Regardless if you detriot white home jersey are in the corporate world or a nonprofit volunteer organization, our leaders are now more driven by ego as opposed to a results orientation. Being a manager is not about having a fancy job title or building an empire, its about producing a quality product or service on time and within budget. And the only way this can be accomplished is through people. Consequently, managers need to develop their interpersonal communications and leadership skills. Its not about numbers or technology, its about people.